EROBELLA

Helpdesk

Inboxes

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Forward

NOTE

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✦ AI draft {{ aiCaret }}

Accounts found

Before you send

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Use draft

👍

👎

Nothing is sent automatically. “Use draft” copies it into the reply box; check it, then press Send.

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Templates ▾

Template responses

+ New template…

📎 Attach file

Signature

Click text to edit

Drop logo

No conversation selected

Pick one from the list on the left.

Total spend

Purchases

Erobella database

CRM

Open lead ↗

Lead

Owner

Gold

Last activity

Emails logged

{{ crmHow }} Unlink

Possible match — confirm to log this thread on the lead:

Link

Withdrawal

Pipedrive

Open contact ↗

Org owner

Org ID

{{ pdOrgId }} ↗

Premium until

Last activity

Not in Pipedrive.

This conversation

New Email

From

Subject

Message

Templates

+ New template…

Write your message…

📎 Attach file

Signature

Click text to edit

Add logo

Cancel

Send

← Inbox

Settings

AI draft replies

Drafts a reply for new inbound email. Agents review, edit and send it themselves — nothing is ever sent automatically. Spam and automated mail are labelled, not drafted. Legal/police and business mail are flagged for escalation.

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Users & inbox access

+ Invite user

INVITED

🔑 Set Password

✏️ Edit

Inbox access

Email inboxes

+ Connect inbox

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Connected · Google Workspace

← Inbox

Withdrawals

Requests that never went ahead: tick them and cancel (no email is sent).

Select all

Bulk file

GENERIC list

Recent export files

Download

Pick a withdrawal on the left.

Open conversation ↗

Erobella account

Use this account

Request & fee

Credits requested

Payout speed

Fee % (only to override)

Bank details

Taken word for word from her email (nothing is made up). Sort code / account number are checked for length only (no UK modulus check); IBANs by checksum.

Documents

📎 {{ a.text }}

No attachments in this conversation yet.

Home address · for her payout invoice

Address correct (checked against her documents)

{{ wdInvText }} Download PDF

Notes (internal)

Save changes

Credits removed {{ wdDeductNote }}

Reply to her

Puts the text in the conversation's reply box. Nothing is sent automatically — check it, then press Send.

History

Payout invoices

Download invoices (PDF) CSV for the accountant

MSI address on the invoices MSI VAT ID

Save

From To

View

Country

Download CSV

Change rate

1 GBP = EUR

Save

Cancel

{{ wdRepExcluded }} (only UK and DE are in this report).

Payouts

Paid out

Girl

Amount

In EUR

Credits

Fee

Provider

Top 10 girls by amount paid out

Girl

Paid out

Payouts

Nobody was paid in this range.

Set your password

You need to set a password before you can continue.

Set Password

Saving…

Set Password — {{ pwUserName }}

New Password (min. 6 chars)

Cancel

Edit user

Display name

This address is how they sign in. Change it and they must use the new one next time — their password is unaffected.

Cancel

Invite a user

They'll get an email invitation to join your Erobella Helpdesk.

Full name

Email address

Role

Inbox access

Cancel

Send invite

New template response

Available to the whole team from the Templates menu.

Template name

Message

Tip: {first} is replaced with the customer's first name when inserted.

Cancel

Save template

Connect a Google Workspace inbox

Erobella Helpdesk will sync all conversations from this address.

Email address

Label (shown in the sidebar)

Next, you'll be asked to sign in with Google and grant Erobella Helpdesk access to read and send email for this address.

Cancel

Continue with Google

Google

Erobella Helpdesk wants to access your Google Account

This will allow Erobella Helpdesk to:

✉ Read, compose and send emails from your Gmail account

🏷 Manage mailbox labels

👤 See your primary email address and profile info

Cancel

Allow

Who can access {{ wizAddressShown }}?

Selected users will see this inbox in their sidebar. You can change this anytime in Settings.

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Finish & connect