EROBELLA
Helpdesk
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Inboxes
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Tags
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Team
+
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MB
Marcela Basa
● Online
Sign out
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No conversations here.
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# {{ threadTicket }} · {{ threadInbox }}
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Tags
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NOTE
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Templates ▾
Template responses
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+ New template…
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{{ composerPlaceholder }}
Signature
Click text to edit
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{{ sendLabel }}
No conversation selected
Pick one from the list on the left.
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Total spend
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Purchases
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Erobella database
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{{ custDbNote }}
Pipedrive
Open deal ↗
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No deals linked to this contact.
This conversation
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×
← Inbox
Settings
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Users & inbox access
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+ Invite user
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INVITED
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Inbox access
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Email inboxes
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+ Connect inbox
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Connected · Google Workspace
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Invite a user
They'll get an email invitation to join your Erobella Helpdesk.
Full name
Email address
Role
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Inbox access
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Cancel
Send invite
New template response
Available to the whole team from the Templates menu.
Template name
Message
Tip:
{first}
is replaced with the customer's first name when inserted.
Cancel
Save template
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Connect a Google Workspace inbox
Erobella Helpdesk will sync all conversations from this address.
Email address
Label
(shown in the sidebar)
Next, you'll be asked to sign in with Google and grant Erobella Helpdesk access to read and send email for this address.
Cancel
Continue with Google
G
o
o
g
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Sign in with Google
Erobella Helpdesk wants to access your Google Account
@
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This will allow Erobella Helpdesk to:
✉ Read, compose and send emails from your Gmail account
🏷 Manage mailbox labels
👤 See your primary email address and profile info
Cancel
Allow
Who can access {{ wizAddressShown }}?
Selected users will see this inbox in their sidebar. You can change this anytime in Settings.
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Back
Finish & connect